Frequently asked questions

Please view our frequently asked questions to find answers to the most common questions about our services.
  • Do I really get unlimited uploads for one annual fee?

  • I'm an existing artist, how does the new subscription model affect me?

  • I have music already distributed by MondoTunes. What happens if I don't enroll in the new subscription plan?

  • How will I be charged for my annual-renewal?

  • What if I need to change my payment method?

  • Once I'm on the subscription model, how do I pay for your other services?

  • Can I sign-up for your additional services only or do I need to purchase a distribution subscription plan?

  • What is MAP (Mondo Artist Promotions)?

  • I am part of MAP (Mondo Artist Promotions). How will I be billed?

  • If I do not pay my annual subscription, what will happen to my music?

  • What is Pre-Sale and how does it work?

  • Can I opt-out of certain retailers?

Other Frequently asked questions:

  • Where can people buy my music?

  • How much does each track sell for online?

  • What type of audio files should I upload?

  • When do I get paid?

  • How do I Get Paid?

  • What expenses does MondoTunes deduct before paying me?

  • Will my music automatically be on all of your partner sites worldwide?

  • I see that my music will go through Universal Music Group's channel. Does this mean I have a record deal with Universal?

  • Does MondoTunes own my publishing rights, songwriting credits, or master recordings?

  • Will MondoTunes market my music for television/film/commercials?

  • Can I mail MondoTunes a physical CD instead of digitally uploading my material for distribution?

  • Does MondoTunes provide marketing?

  • How long until my music is available online for purchase?

  • What happens if I want to take my music down?

  • I've just uploaded my songs and joined, when will I hear back from MondoTunes?

  • I also signed up for your marketing packages, so what happens now?

  • Where will my music be available online? Can I get a list of URLs to send to my fans?

  • My release is today. Why isn't my music on iTunes or some of the other major online retail stores?

  • On retailers, why does it say MondoTunes as my Record Label instead of my own record company?

  • I just got my royalty statement and it doesn't appear to reflect sales from the last couple of months? Why is that?

  • Some of the words in my song titles are not capitalized. Why is that?

  • Some of the information listed for my release is not correct (song order, spelling, album title, featured artist name not listed etc.) How do I get this corrected?